Phone sales support +39 0575 05077
  Phone technical support +39 0575 0508
SSL Certificates

An SSL (Secure Sockets Layer) Certificate is a digital certificate that authenticates the identity of a website and encrypts communication between the server and the visitors’ browser. It establishes a secure communication channel which protects sensitive data, such as login details, payment details and other personal information.

When a user visits a website that has a valid SSL Certificate, the browser verifies that the certificate is authentic and that the website is safe, displaying a green padlock symbol in the browser bar.

Full details of how to get an SSL Certificate

Once the SSL Certificate has been purchased, the following steps must be completed to get the Certificate.

step 1


Start the activation process (from an email or your Customer Area)

by following the instructions in the relevant guide.

step 2


Enter the contacts

according to the type of certificate; for more information please refer to the relevant guide.

step 3


Enter your CSR

if you already have one, or generate one using the appropriate tool: for more information, please refer to the guide.

step 4


Choose the type of domain validation

according to your needs, by following the instructions in the guide.

step 5


Validate the domain

by following the relevant process for the validation method chosen (file .txt, change to DNS, etc.) in the previous step.

step 6


Please wait

for the activation process to finish; the time required may vary depending on which type of Certificate you have chosen:
  • DV: this type does not require any further checks: an SSL Certificate is generated immediately;
  • OV: this type of Certificate requires a number of checks on the details that have been provided: the operator responsible for carrying out the checks may get in touch with you if necessary;
  • EV: this requires the same checks as the OV SSL, so you may be contacted by the operator responsible for carrying out the checks.
    To obtain an EV SSL Certificate you will need to download the form available by clicking on "Download PDF document", complete and send a signed copy via email to [email protected]
For more information about validating domains, please refer to the relevant guide.

step 7


Download the SSL Certificate

from the email received by the technical contact whose details were provided or by visiting the Customer Area.

step 8


Install the SSL Certificate

on the server hosting the domain: for more details on how to install an SSL Certificate, follow the instructions in the guide.