Deleting a plan that is being activated
To delete a plan that has not yet been activated:
- go to the company website and sign in to your Customer Area. For more details on how to sign in to the Customer Area, see the guide;
- select Your plan;
- select Manage subcription, next to the plan you want to delete;
- click on Revoke subscription;
- read the message and select Confirm.
Revoking an active plan
To revoke a plan that is already active:
- go to the company website and sign in to your Customer Area. For more details on how to sign in to the Customer Area, see the guide;
- select Your plan;
- click on Revoke subscription, next to the plan you want to delete;
- read the message and select Confirm.