How to revoke a plan

Deleting a plan that is being activated

To delete a plan that has not yet been activated:

1. Sign in to your Customer area  with your account username and password. If you’ve forgotten how to do this, see the guide to signing in to your Customer area; 
2. select Your plan; 
3. select Manage subcription, next to the plan you want to delete; 
4. click on Revoke subscription; 
5. read the message and select Confirm. 

Revoking an active plan

To revoke a plan that is already active:  

1. sign in to your Customer area  with your account username and password. If you’ve forgotten how to do this, see the guide to signing in to your Customer area;   
2. select Your plan; 
3. click on Revoke subscription, next to the plan you want to delete; 
4. read the message and select Confirm.