How to edit a plan

Upgrading or downgrading a plan

To upgrade or downgrade a plan: 

1. sign in to your Customer area  with your account username and password. If you’ve forgotten how to do this, see the guide to signing in to your Customer area;   
2. select Your plan; 
3. click on Edit subscription plan; 
4. select Change next to the plan you want.
5. Check the billing details registered or enter them as required; 
6. click on Continue; 
7. in the Payments section, select your preferred payment method. Further information on payment methods can be found in the guide;  
8. at this point: 
   • if you have chosen Credit card: enter the details required, accept the terms and conditions and go to Pay for your order.  
   • if you have chosen PayPal: accept the terms and conditions, go to PayPal, enter the details required and complete the order. 

Changing the payment frequency of a plan

To change the payment frequency of a plan: 

1. sign in to your Customer area  with your account username and password. If you’ve forgotten how to do this, see the guide to signing in to your Customer area;   
2. select Your plan; 
3. select Change payment plan, next to the plan you want to update; 
4. select Switch to annual payment or Switch to monthly payment depending on your preference;
5. read the message and select Confirm.